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YOUR FIRST CALL FOR YOURSELF
If you suspect that there could be a problem, make a decision and give us the call. Your first point of contact will be one of our case managers or their assistants.
The PHP is a confidential service provided by the Ontario Medical Association that works independently of the Regulatory Colleges. You can remain anonymous and do not have to provide a name or any other identifying information on your first call. Our case managers will:
- Listen to your concerns
- Assess and gain an understanding of your concerns
- Offer information and advice if appropriate
- Match you to the best possible community resources and support for the issues you raised
You may also request an in-person interview with the PHP Medical Director, Associate Medical Director or one of our case managers who will provide a more in-depth triage assessment. However no one on the PHP staff offers clinical treatment and you will always be referred elsewhere when this is needed.
We regularly deal with a wide range of issues including stress, burnout, relationships (with partner, family or colleagues), substance use, and mental health. We have access to a wide range of resources across Ontario including formal assessment and/or treatment services, psychiatrists, GP psychotherapists, private psychotherapists (psychologists and social workers), couple counselors, and coaches. All of the clinicians on our data base have experience dealing with health professionals.
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